Seasonal General Merchandise Expert

Job Summary:

They take pride in their work and make it a priority to provide excellent customer service from start to finish, leaving a lasting impression that keeps guests coming back.

Responsibilities:

• Encourage staff to go above and beyond to delight guests. This can be something as simple as providing directions to a local attraction or offering a complimentary drink to celebrate a guest's special occasion
• Show your guests that you care by giving them a friendly greeting that reflects your sincere appreciation for their visit
• Take note of any verbal clues given by the guest, such as questions, comments, or requests. Use these cues to customize your approach and provide assistance accordingly
• Build authentic relationships with your guests by engaging them in conversation, asking about their needs, and showing a sincere interest in their experiences
• Familiarity with the tools, products, and services across the store, and particularly those within your department, is crucial for addressing guest concerns and enhancing their satisfaction
• We value our guests, and we thank you for choosing Target as your preferred retailer
• By keeping the food safety standards and company policies in mind, it is possible to scan and pack guest items neatly and efficiently, ensuring their safety
• Fine-tune processes to minimize waiting times for customers while providing exceptional service and accuracy
• From exclusive product releases and limited edition collections to in-store activities and shopping parties, our brand and store events are not to be missed. Be sure to check our website and social media pages for updates and announcements
• Emphasize the security features of the RedCard, including the chip and pin technology that helps prevent fraud, giving customers peace of mind when making purchases
• Assistance with Using the Target App's Wallet and Additional Features: As part of Target's commitment to providing guest satisfaction, teams of experts offer assistance with navigating the Target app's various features, including Wallet. This aid ensures that guests optimize their shopping experience while utilizing Target's technological options
• Familiarize yourself with all the satisfaction services and have the expertise to guide the customer in enrolling, setting them up, and utilizing them
• Try to carry out all return procedures and adhere to the instructions indicated on the register. Take ownership of the situation and make necessary adjustments to appease the customer while still complying with Target's policies and protocols
• De-escalation of negative situations and adherence to Target policies and procedures can help make a guest’s shopping experience more positive
• Make sure that the guests using Order Pick Up, Drive Up, and Registry services receive easy and uncomplicated service
• Invest in organizational tools such as file cabinets and desk organizers to help keep your workspace clutter-free on a long-term basis
• Keep the store fully stocked with a range of items while also making yourself available to help customers during open hours
• Creating a culture of ethical conduct, safety, and compliance is not only good for business but is also important for the well-being of employees and the broader community
• Your well-being and that of colleagues should be your top priority; recognize and resolve hazardous situations; adhere to safety regulations and standards
• Provide high-quality guest services by managing order pick-up and drive-up services, always keeping in mind the importance of adhering to compliance laws, especially those pertaining to adult beverages.
• Obligations beyond the standard job description

Skills:

• Positive language is an essential element of effective communication, and it's important to also focus on the nuanced needs and wants of each of your guests
• Exhibiting a helpful and proactive stance when engaging with visitors and colleagues
• The ability to focus on minutiae while simultaneously handling several responsibilities is a sought-after aptitude in many professions
• Enthusiastic about educating and selling merchandise and amenities to patrons
• Businesses that fail to adapt to the changing technological needs of their customers risk becoming irrelevant in the marketplace
• A well-rounded worker is capable of functioning independently and group settings

Terms:

• Skillfully operate cash registers and competently execute flawless cash transactions
• Possessing the skill of working comfortably in differing outdoor temperatures
• Efficiently handling goods of various weights is a key aspect of the job, but utmost care is a top priority ensuring that the merchandise is kept in pristine condition throughout the process
• Reliable attendance and a schedule that allows for adaptable hours, such as weekends, nights, and holidays, are indispensable

About Target:

The responsibilities of working in Global Logistics, Inventory Allocation, and Replenishment is to establish a smooth supply chain of goods globally. Your role will involve transitioning between sales operations and compliance with U.S. Customs regulations, with an emphasis on strategic inventory positioning for maximum product availability. Creating robust vendor relationships will also be a significant part of your work, encouraging timely product shipment and delivery to existing merchandise outlets. And lastly, you'll need to assess transportation supplier capabilities and contracts for reliability, speed, and cost-effectiveness.

A career at Target is a chance to help families discover the simple joys of everyday life. Caring for the communities we operate in is deeply embedded in our culture, and we make a deliberate effort to invest in the locales where we work, reside, and pursue leisure. We prioritize building relationships and growing employee skills and careers, which in turn strengthens our collective team. Our purpose runs deep in our organization, and informs our values, principles, and approach. It's how we show compassion, encourage growth, and achieve successes collectively.