Retail Operations Associate

Job Summary:

They know that superior service can create loyal guests and are empowered to provide effortless and seamless assistance.

Responsibilities:

• In order to prioritize guest service, create a welcoming and hospitable environment. This means training employees to greet guests with a smile, be attentive to their needs, and create a warm and friendly atmosphere
• Extend a warm welcome to each of your guests by greeting them in a genuine and authentic way
• Take note of any verbal clues given by the guest, such as questions, comments, or requests. Use these cues to customize your approach and provide assistance accordingly
• Foster genuine connections with your guests by engaging them in conversation and seeking to understand their specific preferences and requirements
• Understanding the range of products, tools, and services found throughout the entire store, especially within your department, can aid you in addressing guest problems effectively and improve their shopping experience
• As a part of the Target family, we are honored to have you as our guest and thank you for choosing us
• By adhering to the best practices for food safety and company policies, all guest items can be scanned and bagged efficiently and neatly, ensuring their safety
• Boost operational efficiency to decrease customer wait times while maintaining precision and top-notch service
• Keep your schedule clear for our upcoming store activities and events. You won't want to miss out on the amazing deals and fun experiences we have planned for our loyal customers
• Let customers know that using their RedCard to shop at Target also qualifies them for exclusive offers and promotions throughout the year
• Educating and Assisting Customers in App features and Wallet: As part of Target's commitment to customer service, store teams educate and assist customers on how to use the store's technologies such as Wallet. With this service, shoppers get the most out of Target's features, such as applying offers, paying for purchases, and tracking past purchases
• To assist customers in enrolling, initiating, and maximizing fulfillment services, it's imperative to have a profound understanding of them
• Strive to implement all return procedures and comply with the guidelines provided on the register. Be assertive enough to take corrective action that will satisfy the customer while following Target's policies and protocols
• Ensure a positive guest shopping experience by de-escalating any negative situations and following Target’s established policies and procedures
• Provide a smooth and simple service to guests picking up orders or registering for events
• Maintaining a clutter-free work environment is crucial for maximizing productivity and minimizing stress
• Maintain a constant level of stock during business hours while simultaneously being available to assist customers as needed
• Instilling a culture that values ethics, safety, and compliance is the responsibility of the leadership team, and it sets the tone for how things get done within the organization
• Your well-being and that of colleagues should be your top priority; recognize and resolve hazardous situations; adhere to safety regulations and standards
• Ensure efficient handling of guest services including the pick-up of orders and drive-through services while maintaining strict adherence to compliance laws such as those governing adult beverages on the federal, state, and local levels.
• Any additional responsibilities necessary for the job

Skills:

• Positive language is an essential element of effective communication, and it's important to also focus on the nuanced needs and wants of each of your guests
• Fostering a collaborative and considerate approach to relationships with guests and colleagues alike
• The capacity to keep track of details while juggling numerous tasks is a crucial skill in many industries
• Ready to impart knowledge and sell merchandise and amenities to customers
• By embracing new technologies as they emerge, businesses can gain a competitive edge and position themselves for long-term success
• The ability to work both independently and as part of a team is a key component of successful project management

Terms:

• Efficiently perform cash register duties and aptly manage cash transactions with precision
• Having the aptitude to handle various weather conditions while working outside
• To ensure the merchandise is both safe and secure, handle it promptly and efficiently, regardless of its weight, with diligence and caution
• Consistent attendance and a flexible work schedule, which entails availability on weekends, nights, and holidays, are essential

About Target:

As a part of the Global Logistics, Inventory Allocation, and Replenishment team, you will play a key role in facilitating the smooth movement of goods across the globe. In this role, you will be tasked with transitioning from sales operations and planning to regulatory compliance with U.S. Customs laws. You will work towards achieving optimal product availability through strategic inventory positioning while building and maintaining strong rapport with our vendors. Another critical part of your role will be to analyze transportation supplier capabilities and contracts for their efficiency, reliability, and cost-effectiveness.

Target offers an enriching career that is fulfilling by providing families with the means to enjoy everyday life. Caring for our communities is not just a strategy; it is who we are, thus we ensure we invest in the places we reside, work, and play. Building relationships and empowering employees to learn, grow, and progress are at the core of our people practices. Our purpose is woven into the fabric of our enterprise, from our values to how we collaborate and reach our aspirations. It's how we nurture, innovate, and succeed together.