Job Summary:
Their mission is to make the shopping process as smooth as possible for guests at every touchpoint, including check lanes, guest services, gift registry, and drive-up or pick-up locations.
Responsibilities:
- Offer personalized service that recognizes and anticipates each guest's unique needs. For instance, learning the preferences of frequent guests, regular customers, or those with special needs, and offering personalized amenities or options to make their stay more comfortable
- Set the tone for a positive visit by greeting your guests with a warm and authentic welcome
- Keep a friendly demeanor and welcoming posture to put guests at ease. Smiling, nodding, and maintaining eye contact convey openness and readiness to assist
- Build authentic relationships with your guests by engaging them in conversation, asking about their needs, and showing a sincere interest in their experiences
- Knowing the various tools, services, and products accessible throughout the store, as well as in your designated area, will enable you to cater to guest needs and enhance their overall satisfaction
- It is our pleasure to receive you as our valued guest at Target, and we appreciate your patronage
- Follow the guidelines for food safety standards and company policies while efficiently scanning and bagging all of the guest's items to ensure their safety
- Optimize workflows to minimize guest waiting times, all while providing top-notch service and precision
- Get ready to experience the latest and greatest in fashion and beauty with our upcoming brand launches. From cutting-edge skincare to the hottest new clothing lines, we're always on the forefront of the latest trends
- Emphasize the security features of the RedCard, including the chip and pin technology that helps prevent fraud, giving customers peace of mind when making purchases
- Showcasing how Wallet and other Features in Target's Application Work: Target's store teams are knowledgeable about how to use the store's various features, such as Wallet. Employees can show guests how the app functions, answer questions, and offer advice to maximize the app's capabilities
- It's crucial to be familiar with all the fulfillment services, and be able to assist the customer in enrolling, initiating, and taking advantage of them
- Make it a point to complete every return process and follow the appropriate instructions on the register. Take responsibility for resolving the matter to the satisfaction of the customer while also adhering to Target's guidelines and procedures
- De-escalation of negative situations and adherence to Target policies and procedures can help make a guest’s shopping experience more positive
- Deliver a seamless and effortless service to guests availing Order Pick Up, Drive Up, and Registry options
- A clean and tidy work area not only boosts productivity, but also reflects positively on your professionalism and work ethic
- Efficiently maintain a high level of in-store inventory while also being on hand to meet customers’ needs during business hours
- A culture of ethical conduct, safety, and compliance fosters an environment of accountability and responsibility, where all employees are expected to adhere to the same high standards
- Keep yourself and your colleagues safe by taking note of and correcting any hazards; comply with safety policies and standards for maximum benefit
- Ensure compliant delivery of guest services, including order pick-up and drive-up, by strictly observing all relevant federal, state, and local adult beverage laws, consistently maintaining a culture of compliance.
- Additional workloads as needed by the business
Skills:
- Effectively communicating is crucial, and this includes using language that is positive and paying attention to the needs of guests
- Demonstrating a friendly and cooperative approach to interacting with visitors and co-workers
- Having the capacity to concentrate on specifics while managing various tasks is a valuable trait that can lead to success
- Enthusiastic about educating and selling merchandise and amenities to patrons
- As technology becomes more integrated into daily life, it's important to stay informed about its latest developments and trends
- Being able to thrive in both independent and collaborative environments is a valuable attribute in today's job market
Terms:
- Comprehensively manage cash register operations and confidently execute precise cash transactions
- Being capable of working proficiently in diverse outdoor temperatures
- To ensure the safety and security of merchandise, all items are handled promptly but carefully, with attention given to items that weigh up to 40 pounds
- The ability to attend work consistently and work a flexible schedule that includes holidays, weekends, and nights is required
About Target:
A position in Global Logistics, Inventory Allocation, and Replenishment centers on the efficient movement of products worldwide. You will be expected to switch effortlessly between sales operations and compliance with U.S. Customs regulations, keeping in mind the necessity of proper inventory positioning for optimal product availability. Strong relationships with vendors will be a significant aspect of the job, and you will be expected to encourage on-time shipment and delivery to stores. Additionally, you will have to evaluate transportation supplier capacities and contracts to ensure maximum speed, efficiency, and cost-effectiveness.
Being part of the team at Target means contributing to the discovery of daily joy for all families. Looking out for the needs of our communities is a part of Target's DNA, and we are dedicated to investing in the places where we collectively inhabit, earn a living, or unwind. We lay emphasis on developing relationships and empowering employees to achieve career milestones, all while working collaboratively towards shared goals. Fundamentally, our sense of purpose is founded on our guiding principles, values, and how we implement our strategies. It's how we demonstrate care, promote growth, and attain success as a team.