On-Demand Fulfillment Specialist

Job Summary:

They take pride in their work and make it a priority to provide excellent customer service from start to finish, leaving a lasting impression that keeps guests coming back.

Responsibilities:

• Foster a culture of flexibility and adaptability in order to respond effectively to changing guest needs or unexpected situations that may arise. Encourage staff to be solution-focused and think creatively to resolve issues while prioritizing guest service
• A genuine and welcoming greeting can set the stage for a positive and memorable experience for your guests
• Keep an open mind and be flexible in your approach. Some guests may require unique or unexpected forms of assistance, and it’s important to be adaptable to accommodate their needs
• Enhance the guest experience by establishing genuine connections with them, engaging in conversations, and demonstrating a genuine interest in their needs and preferences
• Gaining a thorough understanding of the products and services available across the store, particularly those offered in your department, can provide you with the necessary expertise to resolve guest concerns effectively and improve their shopping experience
• We take pride in serving our esteemed guests, and we express our gratefulness for your decision to shop at Target
• By keeping the food safety standards and company policies in mind, it is possible to scan and pack guest items neatly and efficiently, ensuring their safety
• Improve efficiency to decrease guest wait times without compromising on providing excellent customer service and accuracy
• We're always pushing the boundaries of style and creativity with our brand and store launches. Whether you're looking for something classic and timeless or bold and avant-garde, we've got something for everyone. So come check us out and see what's new!
• Assure customers that applying for and using a Target RedCard is a simple way to save money while shopping, and a great way to support Target's commitment to education
• Educating and Assisting Customers in App features and Wallet: As part of Target's commitment to customer service, store teams educate and assist customers on how to use the store's technologies such as Wallet. With this service, shoppers get the most out of Target's features, such as applying offers, paying for purchases, and tracking past purchases
• It's a fundamental requirement to have expertise in all satisfaction services and seek to direct the customer on how to enroll, activate, and make the most of them
• Endeavor to execute all return procedures and adhere to the instructions displayed on the register quickly. Take responsibility for making necessary adjustments to satisfy the customer while complying with Target's policies and procedures
• To guarantee a positive guest shopping experience, Target’s policies and procedures should be followed along with the de-escalation of any negative situations
• Make sure that the guests using Order Pick Up, Drive Up, and Registry services receive easy and uncomplicated service
• A clean and tidy work area not only boosts productivity, but also reflects positively on your professionalism and work ethic
• Balance the task of restocking supplies with the importance of customer assistance during store operating hours
• Embedding ethical conduct, safety, and compliance in an organization requires a long-term commitment, but the benefits are far-reaching and well worth the effort
• Ensure the safety of yourself and others by recognizing and solving potential hazards; follow all safety procedures and policies; work safely at all times
• Ensure guest satisfaction by providing outstanding order pick-up and drive-up services while upholding compliance with laws relating to adult beverages, promoting a culture of compliance throughout all levels of the organization.
• Job functions outside of the defined parameters of the role

Skills:

• Communication is fundamental to creating a hospitable environment for guests, and this involves using optimistic language and being receptive to their individual requests and requirements
• Striving to create a culture of inclusivity and kindness that greets all with open arms
• Being able to attend to details while handling multiple tasks is a key skill that is often required for success in many careers
• Eager to educate and promote goods and services to patrons
• By embracing new technologies as they emerge, businesses can gain a competitive edge and position themselves for long-term success
• Excelling in both individual task management and group dynamics is an attribute of a successful and adaptable professional

Terms:

• Comprehensively manage cash register operations and confidently execute precise cash transactions
• The capability to work outdoors in various climates with ease
• To maintain the quality and safety of merchandise, employees handle each item with precision, focus and care, even when moving and lifting items weighing up to 15 or 40 pounds
• Working a flexible schedule that requires availability on weekends, holidays, and nights, as well as maintaining a consistent attendance record, are both necessary

About Target:

Global Logistics, Inventory Allocation, and Replenishment play a vital role in the efficient transportation of products worldwide. Your duties will require you to move between sales operations and compliance with U.S. Customs regulations, emphasizing strategic inventory positioning for outstanding product availability. Strong vendor relationships will also be part of your role, with a focus on encouraging timely shipment and delivery to stores. You will also need to evaluate transportation supplier capabilities and contracts for their efficiency, reliability, and cost-effectiveness.

Target offers an opportunity to have a meaningful career in bringing joy to the lives of families every day. Caring for our communities is a fundamental part of our culture, and we make efforts to invest in the cities where we live, labor, and enjoy leisure. Our focus on developing employee relationships, encouraging skills growth, and career growth sets the foundation for our collective success as a team. Our objective is deeply woven into our organization from our values, principles, to the way we create and implement strategies. It's how we show care, facilitate progress, and succeed together.