Merchandise Stocker

Job Summary:

Whether it's in person, on the phone, or through digital platforms, these service champions are dedicated to delivering the best possible experience for guests.

Responsibilities:

• Provide ongoing training and development opportunities to equip staff with the skills necessary to deliver outstanding guest service. This could include training on communication, problem-solving and conflict resolution
• Express your sincere appreciation for your guests by greeting them warmly and making them feel welcome right from the start
• Take note of how busy the environment is, as guests in crowded areas may require more assistance to navigate and access exhibits
• Foster genuine interactions with guests by connecting with them on a personal level, asking questions, and seeking to understand their unique experiences and needs
• Knowing the various products, services, and tools available throughout the entire store, as well as in your designated area, equips you to address guest concerns competently and enhance their overall experience
• It is our pleasure to welcome you as our guest at Target, and we thank you for selecting us as your go-to shopping spot
• The safety of guests' items should always be paramount; follow food safety standards and company regulations to scan and bag items efficiently while maintaining neatness
• Enhance productivity to reduce customer waiting periods while maintaining satisfaction and precision
• Be the first to know about our upcoming brand launches and get a sneak peek at the latest and greatest products hitting our shelves. It's the perfect way to stay on the cutting edge of fashion and beauty
• Let customers know that using their RedCard to shop at Target also qualifies them for exclusive offers and promotions throughout the year
• Demonstration and Assistance with Wallet and Other Functions in Target's Application: Target store employees can demonstrate how Wallet and other app features work and offer guidance on how to use them. Educating the customers leads to a better experience, which can lead to other benefits like loyalty and higher customer satisfaction
• To assist customers in enrolling, initiating, and maximizing fulfillment services, it's imperative to have a profound understanding of them
• Make sure to carry out all return attempts and comply with the directives indicated by the register. Take ownership of the situation and act accordingly to resolve the customer's concern while complying with all of Target's rules and regulations
• By following Target’s policies and procedures and effectively de-escalating any negative situations, assistants can recover the guest’s shopping experience
• Deliver a seamless and effortless service to guests availing Order Pick Up, Drive Up, and Registry options
• Schedule regular times throughout the day to devote to cleaning and tidying up your work area
• Efficiently maintain a high level of in-store inventory while also being on hand to meet customers’ needs during business hours
• Organizations that promote ethical behavior, safety, and compliance are also more likely to avoid legal and financial consequences from non-compliance
• To safeguard both yourself and your team, take notice of and correct any safety risks; comply with all safety policies and practices without fail
• Execute guest services, including order pick-up and drive-up, with maximum efficiency while maintaining full compliance with federal, state, and local laws governing adult beverages.
• Other required assignments as deemed necessary

Skills:

• Guests appreciate effective communication, and this is achieved by using positive language and showing a sincere regard for their specific needs
• Reflecting a gracious and helpful spirit that extends to all guests and team members
• The proficiency to focus on minutiae while managing multiple responsibilities is a highly sought-after aptitude in the modern workplace
• Ready to impart knowledge and sell merchandise and amenities to customers
• Ignoring the evolving technology needs of consumers can lead to dissatisfaction and lost business opportunities
• The ability to work both independently and as part of a team is a key component of successful project management

Terms:

• Meticulously oversee cash register mechanisms and proficiently handle monetary transactions
• Being capable of working proficiently in diverse outdoor temperatures
• When moving merchandise, care is taken to ensure the safety of both the merchandise and the employees, even for items weighing up to 40 pounds
• Regular attendance and the ability to work a flexible schedule, including weekends, holidays, and evenings, are both essential

About Target:

Joining the Global Logistics, Inventory Allocation, and Replenishment team requires overseeing the efficient movement of products worldwide. Here, you'll switch between sales operations and compliance with U.S. Customs regulations, developing an optimal inventory positioning for maximum product availability. Building strong relationships with vendors will be crucial, encouraging on-time shipment and delivery to stores. Furthermore, you will need to analyze transportation supplier capabilities and contracts to guarantee their efficiency, reliability, and cost-effectiveness.

Choosing to work at Target means the chance to be part of the joy of everyday life for families. Taking care of our communities is a part of our identity, and as such, we invest in the areas where we live, work, and have fun. Our focus on building relationships and developing the capabilities of our employees accelerates their growth and offers opportunities for progressing in their careers. Our goal is deeply ingrained in our philosophy, values, and methodology. It's how we strike a balance, develop, and succeed as one team.