Job Summary:
These individuals understand that interactions between guests and team members can make or break a successful shopping experience.
Responsibilities:
- Offer personalized service that recognizes and anticipates each guest's unique needs. For instance, learning the preferences of frequent guests, regular customers, or those with special needs, and offering personalized amenities or options to make their stay more comfortable
- Show your guests that they are important to you by offering a warm and friendly greeting when they arrive
- Use your intuition and empathy to perceive the guest’s mood and disposition. Tailor your approach to help relax and reassure those who appear nervous or apprehensive
- Create meaningful connections with guests by engaging them in genuine and personalized interactions, taking the time to ask questions and understand their individual preferences
- A sound understanding of the products and services available throughout the store, including those within your area, can help you to resolve guest issues effectively and improve their overall experience
- We acknowledge and appreciate your choice of Target as your shopping destination, and we are pleased to have you here
- It is essential to comply with food safety standards and company policies while efficiently scanning and bagging all of the guest's items to ensure their safety
- Boost operational efficiency to decrease customer wait times while maintaining precision and top-notch service
- Looking for something new and exciting to add to your wardrobe? Stay tuned for our upcoming brand launches, featuring some of the most innovative and fashionable labels in the industry
- Inform guests that the RedCard offers an extended return policy, giving them an extra 30 days to return products purchased with their RedCard
- Providing Guidance to Utilize Wallet and Other Target App Features: Target store teams are available to help each customer maximize the store's technologies, including guiding them on how to use Wallet and other features on the Target app. Providing such assistance promotes guest satisfaction and efficiency while shopping
- You need to have in-depth knowledge of all the satisfaction services to be able to lead the client on how to enroll, activate, and utilize them
- Make it a point to complete every return process and follow the appropriate instructions on the register. Take responsibility for resolving the matter to the satisfaction of the customer while also adhering to Target's guidelines and procedures
- Ensure a positive guest shopping experience by de-escalating any negative situations and following Target’s established policies and procedures
- Ensure that all Order Pick Up, Drive Up, and Registry guests receive quick and easy service
- Designate a specific area for items such as folders, books, and handouts to keep them from piling up and overcrowding your workspace
- Be both an efficient stocker and an attentive salesperson by ensuring that the store is well-stocked and that you are available to assist guests
- Businesses that prioritize ethical behavior, safety, and compliance have a competitive advantage, as it goes hand in hand with strong brand reputation and customer loyalty
- Keep yourself and your colleagues safe by taking note of and correcting any hazards; comply with safety policies and standards for maximum benefit
- Fulfill guest service requests for order pick-up and drive-up with precision, always ensuring compliance with federal, state, and local adult beverage laws, promoting a culture of compliance within the organization.
- Any other activities needed by the organization
Skills:
- Effectively communicating means utilizing positive language and taking time to listen and acknowledge the unique needs and preferences of your guests
- Fostering a collaborative and considerate approach to relationships with guests and colleagues alike
- Excelling at both paying attention to particulars and multi-tasking is a valuable ability that can lead to professional advancement
- Primed to provide instruction and promote goods and services to consumers
- The ability to learn and adapt to new technology is no longer a luxury, but a necessity in today's digital age
- A good employee knows how to strike a balance between working independently and cooperating with others
Terms:
- Precisely control cash registers and effectively handle cash transactions with accuracy
- Having the talent to work outdoors, irrespective of the temperature
- Handling merchandise safely and efficiently is an essential part of the job, and lifting or moving items up to 15 pounds or more frequently is done with the utmost respect and caution
- The ability to attend work consistently and work a flexible schedule that includes holidays, weekends, and nights is required
About Target:
Being a part of the Global Logistics, Inventory Allocation, and Replenishment team entails paving the way for smooth transportation of goods around the world. In this role, you will need to move between sales operations and compliance with U.S. Customs regulations, focusing on proper inventory positioning for optimum product availability. Another important aspect of your role will be to cultivate extensive business relationships with vendors to ensure timely shipments and deliveries to stores. You will also need to evaluate transportation supplier capabilities and contracts for efficiency, reliability, and cost-effectiveness.
Being a part of Target means helping families enjoy the little pleasures of everyday living. Our commitment to caring for the people in our communities is reflected in our investments towards these areas, be it where we live, work, or socialize. Prioritizing relationships, talent development, and professional growth makes us stronger as a team, and drives our collective success. Our objective is rooted deeply in our core, evidenced by our values, culture, and our strategies. It's how we demonstrate care, facilitate progress, and succeed together.