Seasonal Inbound Expert

Job Summary:

They know that superior service can create loyal guests and are empowered to provide effortless and seamless assistance.

Responsibilities:

• Foster a culture of continuous improvement. Set performance benchmarks, evaluate staff performance and analyze customer feedback to identify areas for improvement, and implement measures to enhance the overall guest service experience
• Start things off on a positive note by personally greeting every guest who walks through your door
• Avoid being too pushy or overbearing when providing assistance. Allow guests to take the lead and provide support as needed
• Increase guest satisfaction by establishing genuine connections with them, engaging in conversation and inquiries, and demonstrating a commitment to fulfilling their unique requirements
• It is essential to be knowledgeable about the range of tools, products, and services offered across the store, especially within your department, in order to solve guest issues and improve their satisfaction
• We take pride in serving our esteemed guests, and we express our gratefulness for your decision to shop at Target
• Follow the company's protocols for food safety and best practices while effectively scanning and bagging all guest items, and take a proactive role in preventing potential hazards
• Maximize productivity to minimize wait times for guests while ensuring excellent service and accuracy
• Don't miss out on our upcoming store activities and events. Whether you're a devoted fashionista or just someone who loves to shop, there's something for everyone at our stores. So mark your calendars and get ready to be wowed
• Highlight the convenience of using the RedCard, as it can be linked to the Target app and used to pay for purchases directly from the customer's smartphone
• Educating Guests about Target's App and its Functions, which Include Wallet: The Target app has various functions, and customers may find some of its features difficult to navigate. Target employees, however, are always happy to provide assistance with app functions, ultimately ensuring a seamless and positive shopping experience for each guest
• It's crucial to be familiar with all the fulfillment services, and be able to assist the customer in enrolling, initiating, and taking advantage of them
• Strive to implement all return procedures and comply with the guidelines provided on the register. Be assertive enough to take corrective action that will satisfy the customer while following Target's policies and protocols
• To guarantee a positive guest shopping experience, Target’s policies and procedures should be followed along with the de-escalation of any negative situations
• Make the experience of Order Pick Up, Drive Up, and Registry guests smooth and hassle-free with your exceptional service
• Clearing out your work area can help you stay focused and on-task throughout the day
• Maintain a constant level of stock during business hours while simultaneously being available to assist customers as needed
• Promoting ethical behavior, safe practices, and adherence to regulations are essential aspects that underpin an organization's success
• Benefit yourself and your coworkers by effectively ensuring safety measures are followed; acknowledge and rectify risky situations; comply with all safety protocols
• Ensure compliant delivery of guest services, including order pick-up and drive-up, by strictly observing all relevant federal, state, and local adult beverage laws, consistently maintaining a culture of compliance.
• Supplementary tasks in accordance with business requirements

Skills:

• If you want to communicate effectively, it's essential to use upbeat and positive language while demonstrating a genuine consideration for the needs of your guests
• Demonstrating a friendly and cooperative approach to interacting with visitors and co-workers
• Being proficient in both paying attention to details and multitasking is a highly desirable attribute in today's competitive work environment
• Keen to educate and market merchandise and amenities to potential buyers
• Keeping pace with technological advancements is crucial for companies looking to stay ahead of their competition
• Excelling in both individual task management and group dynamics is an attribute of a successful and adaptable professional

Terms:

• Proficiently oversee cash register activities and ensure accurate handling of monetary transactions
• Having the aptitude to handle various weather conditions while working outside
• To preserve and protect the integrity of the merchandise being moved, special attention is paid to handling items with care, even when items are lifting that are as large as 40 pounds
• A mandatory requirement for the job is a flexible work schedule, including weekends, holidays, and evenings, as well as regular attendance

About Target:

The role of Global Logistics, Inventory Allocation, and Replenishment is to optimize the transport of products globally. Here, as a team member, you will be expected to flawlessly switch between sales operations and compliance with U.S. Customs regulations while achieving the most significant product availability through strategic inventory positions. Developing strong relationships with vendors is another essential part of the work, enabling timely and satisfactory shipment and delivery to stores. Additionally, you'll be required to evaluate transportation supplier capabilities and contracts for maximum efficiency and cost-effectiveness.

Target offers an enriching career that is fulfilling by providing families with the means to enjoy everyday life. Caring for our communities is not just a strategy; it is who we are, thus we ensure we invest in the places we reside, work, and play. Building relationships and empowering employees to learn, grow, and progress are at the core of our people practices. Our purpose is woven into the fabric of our enterprise, from our values to how we collaborate and reach our aspirations. It's how we nurture, innovate, and succeed together.