Store Operations Lead

Job Summary:

At Nike, joining the team means being embraced by a diverse and inclusive workforce that provides opportunities for individual growth and advancement in a laid-back work culture that encourages authenticity. With a substantial employee discount and a premium benefits package, we are confident that your experience with us will be positive and rewarding

If you have a passion for mentoring people and a keen fascination with the retail industry, the Nike Coach position might be an ideal match for you. We strive to deliver an outstanding experience for our Nike team members and clients, and the Coach role plays a vital part in realizing this goal. Your understanding of retail store operations adds clarity to your team, and your ability to inspire coworkers and oversee staff generates favorable results.

Roles and Duties:

• Prioritizing selling and service allows us to develop outstanding consumer experiences that are characterized by motivation, engagement, and a comprehensive understanding of the products we offer.
• Prioritizing the team and culture entails the recruitment, development, and retention of key employees as a top focus.
• Preserves a safe and organized workplace environment through operational excellence.
• Visual merchandising focuses on creating compelling storylines that seamlessly integrate elements of both sports and fashion.
• Digital: Strengthens and nurtures the connection between virtual and physical services through the implementation of face-to-face instruments.

Qualifications:

• Across three years of working in retail operations and customer assistance, responsibilities included managing daily tasks effectively and attending to the requirements of clients promptly
• One year of being in a position of leading others
• Displayed mastery in assembling, structuring, and managing elite teams
• Excitement surrounding the interaction with customers and motivating them to take part in the Nike Membership initiative
• Digital literacy involves a proactive mindset for continuous learning and swift adaptation to keep up with technology's changing needs
• Flexibility and willingness to work different shifts such as mornings, evenings, weekends, and holidays as needed by the organization
• Applicants need to demonstrate the physical ability to rotate, bend, stoop, stretch, climb a ladder, and stand for long periods, with or without the needed support.
• Proficiency in articulating thoughts in the English language
• Applicants are required to have completed high school or obtained a GED, with further education being a desirable qualification to have

Benefits:

Our continuous dedication to supporting the success of our staff extends to different aspects such as transportation and financial well-being, aiming to guarantee that every individual can reach their full potential.

About Nike:

NIKE, Inc. goes beyond outfitting top athletes by promoting individuals to unleash their complete potential, push boundaries, and broaden the horizons of success. The company values individuals who can create, innovate, envision, and revolutionize. Diversity is not merely tolerated but embraced in their ethos, where originality is acknowledged and valued. NIKE, Inc. seeks driven individuals, pioneers, and visionaries who can bring their skills and passion to a dynamic milieu.

To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry.

EEO Statement:

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, a casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to recruiting staff members from diverse backgrounds.