Cosmetics Specialist

Job Summary:

The ideal candidate will be an advocate of strong operations and providing customers with an unforgettable experience. The role requires creating compelling in-store presentations that quickly lead to self-discovery and are accessible to customers across all categories including A&A, Home, and Seasonal. Style Consultants are friendly and helpful in accommodating customers' needs on the sales floor and in the fitting room.

Qualifications:

• Comprehensive knowledge of our GUEST service basics and track record of cultivating a customer-centric atmosphere throughout the entire retail establishment
• Visual merchandising can make a big difference in the success of the retail business. It involves arranging the products in an attractive and eye-catching display to entice a guest to make a purchase
• Keeping pace with the latest fashion trends, seasonal changes, and brand distinctions is vital for any fashion business that wants to stay ahead of the curve in a highly competitive marketplace
• When pricing the products, it's best to adopt a flexible approach. It means that the prices should be such that users have a range to choose from. This also ensures that guests with different budgets can appreciate the products on offer

Responsibilities:

• From offering a friendly handshake to simply taking a moment to introduce yourself and engage in polite conversation, there are many ways to authentically greet guests and foster a strong sense of community and connection
• It's important to understand that not all guests may want assistance, so paying attention to their non-verbal communication and verbal tone is essential to effective service
• Exploit the store's tools and software to acquire a detailed comprehension of key performance indicators, sales objectives, profit and loss departments, inventory levels, top raid targets, customer movement trends, and busy periods throughout the day
• By ensuring the salesfloor is always replenished and organized, customers have easy access to products, which makes shopping more convenient and enjoyable. This creates a positive experience that encourages them to return to the store
• Another key factor in creating an inviting shopping environment is having knowledgeable staff. Customers are more likely to buy from a store where staff can provide expert guidance and suggestions. This not only makes the shopping experience more enjoyable but also helps to build customer loyalty
• By encouraging guests to use the fitting rooms, you can build trust and rapport, and establish long-lasting customer relationships
• Continually seek out new information on store products and services by attending training sessions and reviewing internal materials. This ongoing education will help you become a trusted resource for guests
• Review the sales figures to determine which tasks are most important for the day, and handle the guests with utmost courtesy and care while tackling your work
• Promote guest engagement by implementing seasonal assortment changes, reorganizing product displays, and elevating the brand space by adhering to updated sets
• Maintain a deep level of knowledge and proficiency in managing your assigned areas, including effective zoning, inventory management, and signage implementation
• Maintain well-crafted and informative labels for specific categories of merchandise, such as promotional and non-promotional items, and possess a thorough understanding of available promotions
• Provide updated forecasts for sales and planograms for designated product categories
• Undertake the workload of changing defined categories' prices on a weekly basis
• Adopt Radio Frequency ID (RFID) scanning in select areas and perform system audits to ascertain inventory accuracy
• Accomplish backroom refills and guest needs with precision and diligence
• The proper organization of the backroom aisles depends on effective backstock management, ensuring that stock is efficiently placed and tracked within your designated areas to maintain compliance with company standards
• Maximize guest engagement while working productively
• Adapting to the requirements of guests can be achieved with resources such as My Checkout and the Target App. Offer substitute items as needed to deliver customer satisfaction
• We are grateful for all of our guests who choose to shop at Target and thank them for their support. Our team will continually strive to offer exceptional services to make their shopping experiences more enjoyable.
• Encouraging ethical practices, enforcing safety guidelines, and conforming to regulations must form the foundation of your work culture
• By following safety guidelines and best practices, you demonstrate your commitment to your own well-being and that of your colleagues. Always abide by safety regulations, identify and rectify potential hazards, and don't hesitate to seek out additional training or resources when needed.
• As someone who provides guest services, it is important to understand the importance of complying with adult beverage laws. Whether you are serving as a backup cashier or helping with order pick-up or drive-up tasks, prioritizing compliance helps keep guests safe and happy
• The organization may assign supplementary duties according to the requirements of the business

Training:

• With a wealth of knowledge and experience in the fashion and accessory sectors, a natural talent for sourcing and selecting the latest and greatest products is clear
• Friendly and helpful attitude towards guests and team members
• Technology offers various solutions that can enhance productivity and efficiency, and adapting to these solutions is necessary to stay at the forefront of the game
• Effective communication skills
• Whether working independently or in a team environment, the most successful professionals are those who can contribute unique insights, work efficiently, and communicate effectively
• Being prepared with answers to common questions can help resolve guest queries quickly and make guests feel confident in receiving exceptional service

Terms:

• Responsibly undertake cash handling procedures using the cash register, ensuring that all transactions are correctly processed and accounted for
• Scale and descend through ladder rungs
• Move and handle goods with precision and safety, lifting or relocating products weighing up to 15 pounds on a frequent basis, and occasionally lifting or moving products and fixtures weighing up to 40 pounds
• Attending work regularly and agreeing to be available for work at any time, including nights, weekends, or public holidays, is a requirement for a job with a flexible work schedule

About Target:

Target, a household name and Fortune 50 member, boasts an impressive employee count of over 400,000 worldwide.

Joining the Target family is synonymous with promoting joy in daily living for all families. Our support for our communities is an integral aspect of our company's essence, and we demonstrate this by frequent investments in their growth. Our team culture is centered on building productive relationships, cultivating talent through learning and development, and achieving as one Target team. Our company values are grounded in caring, growth, and unity, which highlight our dedication to collective success and incremental growth.