Retail Support Specialist

Job Summary:

They take pride in their work and make it a priority to provide excellent customer service from start to finish, leaving a lasting impression that keeps guests coming back.

Responsibilities:

• In order to prioritize guest service, create a welcoming and hospitable environment. This means training employees to greet guests with a smile, be attentive to their needs, and create a warm and friendly atmosphere
• Make every guest feel valued and appreciated by taking the time to warmly welcome them when they arrive
• Avoid being too pushy or overbearing when providing assistance. Allow guests to take the lead and provide support as needed
• Enhance the guest experience by connecting with them in an authentic way, by asking questions and demonstrating an interest in their unique needs
• Familiarity with the tools, products, and services across the store, and particularly those within your department, is crucial for addressing guest concerns and enhancing their satisfaction
• We acknowledge and appreciate your choice of Target as your shopping destination, and we are pleased to have you here
• Follow the company's protocols for food safety and best practices while effectively scanning and bagging all guest items, and take a proactive role in preventing potential hazards
• Enhance productivity to reduce customer waiting periods while maintaining satisfaction and precision
• We're always pushing the boundaries of style and creativity with our brand and store launches. Whether you're looking for something classic and timeless or bold and avant-garde, we've got something for everyone. So come check us out and see what's new!
• Let customers know that using their RedCard to shop at Target also qualifies them for exclusive offers and promotions throughout the year
• Offering Guidance and Assistance for Customers Utilizing Wallet and Other Target App Functions: Target understands how technology can streamline in-store shopping experiences for customers. As such, store employees can provide expert guidance regarding app features such as Wallet to ensure that each customer has a productive, positive experience while shopping in-store
• You need to have in-depth knowledge of all the satisfaction services to be able to lead the client on how to enroll, activate, and utilize them
• Try to carry out all return procedures and adhere to the instructions indicated on the register. Take ownership of the situation and make necessary adjustments to appease the customer while still complying with Target's policies and protocols
• The best way to recover the guest’s shopping experience is to follow Target’s policies and procedures while also working to de-escalate any negative situations
• Create a hassle-free and effortless experience for guests availing Order Pick Up, Drive Up, and Registry services
• Keep a basket or storage container nearby to collect any items that need to be put away later
• Ensure that the store remains fully stocked and that you are on hand to help guests during regular business hours
• Showcasing high standards of ethical conduct, safety, and compliance is crucial for any organization to survive and grow in today's competitive market
• Your well-being and that of colleagues should be your top priority; recognize and resolve hazardous situations; adhere to safety regulations and standards
• Coordinate effectively with guests while ensuring compliance with all applicable federal, state, and local laws governing the handling of adult beverages during order pick-up or drive-up services.
• Tasks outside of the regular scope of work

Skills:

• The key to successful communication lies in using language that is uplifting and recognizing the desires and priorities of every guest
• Reflecting a gracious and helpful spirit that extends to all guests and team members
• Being able to attend to details while handling multiple tasks is a key skill that is often required for success in many careers
• Ready to impart knowledge and sell merchandise and amenities to customers
• Keeping pace with technological advancements is crucial for companies looking to stay ahead of their competition
• A good employee knows how to strike a balance between working independently and cooperating with others

Terms:

• Expertly conduct cash register operations and precisely manage cash exchanges
• Possessing the skill of working comfortably in differing outdoor temperatures
• Scan merchandise in a quick and accurate manner while handling it with utmost care to ensure its safety, even when lifting or moving items weighing up to 15 pounds on a regular basis
• Consistent attendance and a flexible work schedule, which entails availability on weekends, nights, and holidays, are essential

About Target:

Working in Global Logistics, Inventory Allocation, and Replenishment means you will be involved in ensuring a smooth supply chain of goods around the world. Your responsibilities will require you to move between sales operations and U.S Customs regulations while seeking the best inventory positioning for optimum product availability. Maintaining relationships with vendors is a key part of the job, and you will ensure timely shipment and delivery to stores. You will also need to scrutinize transportation supplier capabilities and contracts for their speed, reliability, and cost-effectiveness.

A career at Target is a chance to help families discover the simple joys of everyday life. Caring for the communities we operate in is deeply embedded in our culture, and we make a deliberate effort to invest in the locales where we work, reside, and pursue leisure. We prioritize building relationships and growing employee skills and careers, which in turn strengthens our collective team. Our purpose runs deep in our organization, and informs our values, principles, and approach. It's how we show compassion, encourage growth, and achieve successes collectively.