Retail Sales Associate

Job Summary:

Whether it's in person, on the phone, or through digital platforms, these service champions are dedicated to delivering the best possible experience for guests.

Responsibilities:

• Display a customer-first mentality by putting the needs of guests ahead of everything else. This means listening to their feedback, responding to their requests and ensuring their satisfaction with the service provided
• Start things off on a positive note by personally greeting every guest who walks through your door
• Observe guests without being intrusive to determine if they require help. Note if a guest is lingering at an exhibit or appears lost
• Build authentic relationships with your guests by engaging them in conversation, asking about their needs, and showing a sincere interest in their experiences
• Acquiring in-depth knowledge of the tools, products, and services available in the whole store, and specifically your area, will help to mitigate guest issues and improve their experience
• It is with earnest appreciation we thank you for choosing Target for your shopping needs and being a loyal guest
• It is essential to comply with food safety standards and company policies while efficiently scanning and bagging all of the guest's items to ensure their safety
• Fine-tune processes to minimize waiting times for customers while providing exceptional service and accuracy
• Be the first to know about our upcoming brand launches and get a sneak peek at the latest and greatest products hitting our shelves. It's the perfect way to stay on the cutting edge of fashion and beauty
• Assure customers that applying for and using a Target RedCard is a simple way to save money while shopping, and a great way to support Target's commitment to education
• Demonstration and Assistance with Wallet and Other Functions in Target's Application: Target store employees can demonstrate how Wallet and other app features work and offer guidance on how to use them. Educating the customers leads to a better experience, which can lead to other benefits like loyalty and higher customer satisfaction
• Acquiring knowledge of all the fulfillment services is vital, and it's essential to know how to guide customers in enrolling, initiating, and maximizing the opportunities associated with them
• Make it a point to complete every return process and follow the appropriate instructions on the register. Take responsibility for resolving the matter to the satisfaction of the customer while also adhering to Target's guidelines and procedures
• Following Target’s policies and procedures can help assistants recover the guest’s shopping experience and de-escalate negative situations
• Make the service easy to use and hassle-free for guests availing Order Pick Up, Drive Up, and Registry services
• Hang up jackets or other outerwear on available hangers to prevent them from creating distractions or taking up valuable workspace
• Make sure that you are able to both stock supplies efficiently and be available for customer inquiries during store operating hours
• Promoting ethical behavior, safe practices, and adherence to regulations are essential aspects that underpin an organization's success
• Always prioritize your safety and that of others by following all safety protocols and guidelines; take note of any possible dangers and make necessary corrections
• Maintain a culture of compliance while handling guest services, including order pick-up and drive-up to ensure all relevant federal, state, and local adult beverage laws are adhered to at all times.
• Other duties as specified by the employer

Skills:

• Effectively communicating means utilizing positive language and taking time to listen and acknowledge the unique needs and preferences of your guests
• Embracing a service-oriented mindset that prioritizes the well-being and satisfaction of all
• The proficiency to focus on minutiae while managing multiple responsibilities is a highly sought-after aptitude in the modern workplace
• Eager to educate and promote goods and services to patrons
• Ignoring the evolving technology needs of consumers can lead to dissatisfaction and lost business opportunities
• A well-rounded worker is capable of functioning independently and group settings

Terms:

• Skillfully operate cash registers and competently execute flawless cash transactions
• The ability to function efficiently regardless of the outdoor climate
• Move merchandise efficiently and with ease, making sure to handle each item with great care to avoid any damage or harm, including items that weigh up to 15 pounds or more
• Regular attendance and a work schedule that allows for flexible hours, including nights, weekends, and holidays, are vital

About Target:

A position in Global Logistics, Inventory Allocation, and Replenishment centers on the efficient movement of products worldwide. You will be expected to switch effortlessly between sales operations and compliance with U.S. Customs regulations, keeping in mind the necessity of proper inventory positioning for optimal product availability. Strong relationships with vendors will be a significant aspect of the job, and you will be expected to encourage on-time shipment and delivery to stores. Additionally, you will have to evaluate transportation supplier capacities and contracts to ensure maximum speed, efficiency, and cost-effectiveness.

Target provides a rewarding opportunity to make a positive impact on families' lives by discovering daily joy. Our duty to our communities is more than surface level; it is inherent in our identity, and we make sure to invest in the places we live, work, and have fun. Our focus on developing and supporting talent gives employees the chance to grow as individuals, as well as thrive as members of the Target team. Our fundamental objective is an intrinsic part of our framework, from our values, culture, to how we operate. It's how we express care, achieve progress, and triumph as one.